2024 Water and Sewer Rates

As of January 1, 2024, Monthly Water & Sewer rates for a single unit dwelling are as follows:

  • Water: $35.81    (equivalent $1.17 daily)
  • Sewer: $32.94   (equivalent $1.08 daily)
  • Total: $68.75     (equivalent $2.25 daily)

Do you own a multi-unit dwelling or rent in a multi-unit dwelling? See details below



Owners aged 65 and over who provide proof of receiving (or eligibility to receive) an allowance under the Guaranteed Income Supplement are entitled to a yearly discount of $221.80.


NEW: All owners who provide proof of annual household income of less than $40,000 can benefit from a 10% discount.


If clients choose to make a single annual payment, they can obtain a 5% discount if the account is paid in full before February 28th.


The concept of units may feel confusing, so let’s try to clarify the picture!

The first thing to keep in mind: Is there only one water service line coming into the building, or more? For every service line, there is an account. This determines what rate is applicable.

Here are some examples:


A single-family dwelling (usually one water service line) is a unit, hence the monthly fee of $68.75 for Water and Sewer services.

A house (one water service line) that also has a rental property (Ex: basement apartment) is considered as TWO units fed from the same line.

This translates into ONE ACCOUNT with TWO UNITS, with a monthly fee of $54.75 for each unit, for a total of $109.50.

For multi-unit Apartment buildings, refer to the table above to find what rate applies to you.


A duplex is a two-family dwelling that has two units in the same building, with each unit having its own water service line.

This means TWO ACCOUNTS of ONE UNIT EACH, with each owner receiving separate monthly bills for $68.75.

The same logic applies to multi-family condos.

If you have questions or concerns not directly answered above, call 548-0400 (choose option #3), or come to City Hall at 150 St. George Street. We’ll gladly assist in resolving your issues!

Frequently Asked Questions

By reading By-Law 2024-01 on our website, and watching the following Public Meetings:
- October 11 (jump to 1h29m): Part 1 (initial discussion about revenues + rates)
- October 30 (jump to 2h15m): Part 2 (in-depth discussions around revenue + rates)
- November 20 (jump to 0h30m): Part 3 (final summary + discussions around revised rates)
If an owner currently pays only for water services (or only sewage services), they will only pay for that portion. You can refer to the “residential table” rate on the guide for more details.
We still encourage responsible water usage. Even if we are not close to critical capacity with our water facilities, our municipality still values sustainability and environmental stewardship. Furthermore, notable decreases in water consumption often necessitate additional flushing of the system to maintain its operational integrity. Because of this, reductions at the tap may be offset by targeted flushing operations somewhere else in the system.
Most meters will remain where they currently are. The City will reserve the right to remove meters as needed for relocation efforts. Wireless meters located at residential properties may end up being repurposed for metering at non-residential customers.
Fairness in billing is important to us as well; that’s why we’re transitioning from a “usage billing” to a “service billing” approach. This will also require a shift in mindset; think of water & sewer as a service that's being provided, with a monthly subscription fee, rather than a commodity with a fluctuating market value (and applicable markups). Ultimately, the cost to bring water services to your home is the same as what is required to bring water to your neighbor's home. This new billing approach would reflect exactly that.
Yes, any outstanding balances from the previous invoicing method must still be settled. The final bill issued under the old system will be in December 2023 for properties in zone 3. Please note, properties in zone 1 have already received their final invoices under the old system in October, while properties in zone 2 will receive theirs in November.
It's important to consider that repairing leaky taps and toilets is not just about reducing water bills; it's also about personal water conservation goals and preventing potential water damage in your property. The high bills associated with serious water leaks were an unfortunate side-effect of usage-based billing and we look forward to more stability for our customers.